Shipping policy
Livwell Brands LLC Shipping Policy
At Livwell, we strive to provide our customers with high-quality cookware that is built to last. We understand that shipping is an important part of the purchasing process, and we want to make sure that your experience is as smooth and easy as possible. To that end, here is our shipping policy:
Shipping Times:
We ship all orders within 1-2 business days of receiving payment. Orders placed on weekends or holidays will be shipped on the following business day. Shipping times will vary depending on your location, but you can expect to receive your order within 3-7 business days.
Shipping Costs:
We offer free standard shipping on all orders over $50 within the continental United States. For orders under $50, shipping rate will be calculated at checkout. For expedited shipping options, additional fees may apply.
Shipping Carriers:
We use a variety of shipping carriers, including USPS, FedEx, and UPS, depending on the size and weight of your order. You will receive a tracking number via email once your order has shipped, which you can use to track your package online.
International Shipping:
At this time, we only ship within the United States. We do not offer international shipping.
Order Cancellations:
If you need to cancel your order, please contact us as soon as possible. If your order has not yet shipped, we will cancel your order and issue a full refund. If your order has already shipped, you will need to return the item(s) in accordance with our return policy.
Returns and Exchanges:
We offer a 30-day return policy for all of our products. If for any reason you are not satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the purchase date. All items must be returned in their original packaging and in new, unused condition.
If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us at info@shoplivwell.com. Our customer service team is here to help!
